Refund policy
Return Policy
We want you to be happy with your order. If you are not satisfied, we accept returns on most unused items within 30 days of delivery.
Returns Eligibility
To qualify for a return:
- Items must be unused, unworn, and in original condition
- Clothing must be unwashed and free of damage or odors
- Items must include original packaging when possible
Non-Returnable Items
The following items are non-returnable:
- Clearance or sale items
- Digital products or downloads
- Gift cards
- Used or damaged items caused by customer use
Wrong or Damaged Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will work to make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item was incorrect or damaged upon arrival.
Refunds
Once your return is received and inspected, refunds will be issued to the original payment method. Please allow 5–10 business days for processing depending on your bank or payment provider.
Exchanges
If you need a different size or item, please contact us and we will help arrange an exchange when inventory is available.
Contact Us
For return requests or questions, contact us at:
support@thestaticline.com
